NO REFUNDS POLICY

• No advance payments are taken; therefore refunds are generally not applicable

• Payment is due only after service completion

• Where a booking is terminated due to client conduct, full payment remains due

• Dissatisfaction must be reported within 24 hours

• Any discretionary adjustment is made strictly at the Provider’s sole discretion

• No guarantees are made regarding subjective experience

ID & VERIFICATION POLICY

• Identification may be required for compliance and safety

• Age verification (18+) is mandatory

• All information is handled securely

• Refusal to comply may result in immediate refusal of service

CODE OF CONDUCT

Clients

• Maintain respectful and lawful behaviour

• Adhere to agreed arrangements

• Respect boundaries at all times

Provider

• Deliver services professionally

• Maintain discretion

• Uphold agreed standards

LEGAL DISCLAIMER

WELLINGTON PRESTIGE operates strictly within the legal framework of England and Wales.

• Services are limited exclusively to lawful companionship

• No additional services are offered, implied, or negotiable

• Any unlawful request results in immediate termination and possible escalation

SAFETY & DISCRETION

• All communications handled confidentially

• Minimal data retention practices

• Discreet, neutral service delivery

• Emphasis on privacy and professionalism at all stages

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail contact@wellingtonprestige.com